Your privacy as an individual and as a customer is important to us, we don't use the information you provide on this site to learn any more about you other than what is required to fulfill your orders or, should you opt in, to offer you services such as new product alerts or special offers. Any personal data gathered by us in your use of this site will only be used in accordance with the UK Data Protection Act 1998.
We will never collect sensitive information about you without your explicit consent. We will only contact you by telephone if there is a query regarding your order or you have requested us to call you.
Alice in Perfume use cookies in order to provide an easy online shopping experience for you. Cookies are small pieces of information that are stored by your browser on your computer hard drive. They contain no recognizable personal information. Our cookies are used only to determine your browser and user preferences for our site. In using the Alice in Perfume website you are agreeing that we can place cookies on your device. Should you not wish to accept cookies you can adjust the setting of your web browser to exclude them, however this may reduce the quality of your online experience with us.
Should you opt into our mailing list for news on products, offers etc, we can categorically state that we will not pass your details on to any third parties. Should you wish to unsubscribe from our mailing list please email us at contact@aliceinperfume.co.uk putting the word “unsubscribe” in the email subject line.
Online payments to Alice in Perfume are made through our provider; Shopify. We do not receive your credit/debit card payment details here at Alice In Perfume, we are notified by Shopify when the transaction has been authorised, along with the order details and delivery address.
When processing your order through Shopify, you will be able to see that you are in a secure environment through the 'padlock' symbol on Microsoft Internet Explorer or 'key' symbol on Netscape Navigator. SSL works with Microsoft Internet Explorer version 3.0 and later versions/ Netscape Browser versions 2.0 and later versions.
Please do not send orders and payment details via email, as we cannot guarantee any secure transmission of details. We will take all reasonable care to keep your order secure, however we cannot be held liable for any loss you may suffer if a third party obtains unauthorised access to any data (including credit and account details) you provide.